Business Communication In Person, In Print Online 9th Edition by Amy Newman – Test Bank

Amy Newman is a member of the faculty of management communication (emerita) at the Cornell University SC Johnson College of Business within the School of Hotel Administration and the Dyson School of Applied Economics and Management. Throughout her tenure as a senior lecturer for 17 years, she instructed courses in business writing, oral communication, persuasive communication, corporate and crisis communication, and organizational behavior. Ms. Newman also served as the faculty director of Grand Challenges @Dyson, a community-engaged learning curriculum. Ms. Newman was also an adjunct professor at Ithaca College; Milano, The New School for Management and Urban Policy in New York City; and eCornell, where she delivered courses online. She has been honored with numerous accolades for excellence in teaching and student advising and secured funding for developing technology-based learning solutions. Additionally, she designed multiple online programs for working professionals through eCornell. Before joining Cornell, Ms. Newman spent two decades working for large corporations such as Canon, Reuters, and Scholastic. Internally, she held senior-level management positions in human resources and management development. In her role as an external consultant, she focused on improving communication and employee performance in hospitality, technology, education, publishing, financial services, and entertainment firms. A graduate of Cornell University and Milano, Ms. Newman is also the author of BUILDING LEADERSHIP CHARACTER and several other editions of BUSINESS COMMUNICATION: IN PERSON, IN PRINT, ONLINE. Since 2010, she has curated a blog featuring narratives about business communication and character at amynewman.com.