Comprehensive Medical Assisting Administrative and Clinical Competencies 6th Edition by Wilburta Q. Lindh – Test Bank

Marilyn S. Pooler, RN, MEd, RMA(AMT), serves as a Professor in the Medical Assisting Department at Springfield Technical Community College, located in Springfield, Massachusetts. Marilyn has taught at Springfield for two decades and previously fulfilled the role of chair of the Medical Assisting Department. She contributes to the certifying board of the AAMA task force for exam development and is part of the executive board of the New England Association of Allied Health Educators. Additionally, she serves as a site surveyor for AAMA, conducting evaluations of medical assisting programs at schools and colleges seeking accreditation.

Dr. Tamparo, Ph.D., CMA-A (AAMA), once held the position of Dean of Business and Allied Health at the Lake Washington Institute of Technology in Kirkland, Washington, and was instrumental in founding the Medical Assistant Program at Highline College. The author and co-author of four texts for allied health professionals, she is an active member of the SeaTac American Association of Medical Assistants and the National American Association of Medical Assistants.

Ms. Dahl, CMA (AAMA), CPC was a tenured faculty member and coordinator for the Medical Assisting Program at Whatcom Community College in Bellingham, Washington, for over two decades. A certified CMA and CPC, she engaged actively in the Whatcom County Chapter of Medical Assistants, Washington State Society of Medical Assistants, American Association of Medical Assistants (AAMA), Washington State Medical Assisting Educators, and American Academy of Professional Coders (AAPC). Currently, Ms. Dahl provides consulting services to organizations on medical management, personnel matters, curriculum development, and program accreditation, as well as being an advocate for medical assistants.

Ms. Morris, RN, BSN, CCMA, CMAA, CBCS has dedicated over forty years to healthcare services. Following the completion of her Bachelor of Science in Nursing from Jacksonville State University, she pursued a career that included Director-level roles in case management, home infusion care, medical education, and clinic administration. Over the past decade, Ms. Morris has channeled her passion for education into instructing adults in allied health, eventually assuming roles as Program Director, Externship Coordinator, and Director of Career Services. At present, she focuses on curriculum development, integrating active learning in the classroom, and strategies for student engagement and success. She is an active member of the Cobb Chapter of the American Association of Medical Assistants in Georgia.