IT Strategy 1st Edition James McKeen-Test Bank

Test Bank For IT Strategy by James McKeen – First Edition

ISBN-10:0136036317 , ISBN-13:978-0136036319

Chapter 4
Management of IT Perceptions

1)

IT leaders have faced challenges in dealing with negative perceptions regarding the efficiency and value of IT for some time.

Response:

CORRECT

Web page Reference: 37

Skill:

Basic

AACSB:

IT Usage

2)

The root cause of all IT problems at MaxTrade was insufficient funds.

Response:

CORRECT

Web page Reference: 51

Skill:

Reasonable

AACSB:

IT Usage

Case Reference:

Mini-case – IT Management at MaxTrade

3)

MaxTrade had a robust IT strategy that encompassed a brief and extensive Backup and recovery plan.

Response:

INCORRECT

Web page Reference: 51

Skill:

Basic

AACSB:

IT Usage

Case Reference:

Mini-case – IT Management at MaxTrade

4)

Long-term strategizing was a key element of MaxTrade’s management approach.

Response:

INCORRECT

Web page Reference: 51

Skill:

Reasonable

AACSB:

IT Usage

Case Reference:

Mini-case – IT Management at MaxTrade

5)

Several business executives fail to recognize the growing importance of IT as a fundamental driver of business and have concerns about the cost-effectiveness and value it brings.

Response:

INCORRECT

Web page Reference: 37

Skill:

Challenging

AACSB:

IT Usage

6)

A reputation is an idea, belief, or viewpoint held by numerous individuals and based on appearances.

Response:

INCORRECT

Web page Reference: 38

Skill:

Reasonable

AACSB:

Critical Thinking

7)

The expectations different business leaders have from IT will impact their perceptions and lead to diverse opinions on how effectively IT accomplishes its objectives.

Response:

CORRECT

Web page Reference: 40

Skill:

Basic

AACSB:

IT Usage

8)

One of the major frustrations of IT departments is that expectations are constantly changing and overall perceptions of IT tend to remain negative.

Response:

CORRECT

Web page Reference: 40

Skill:

Basic

AACSB:

IT Usage

9)

According to Maslow’s hierarchy of needs, only after meeting lower-level needs can an individual contemplate needs at the next higher level.

Response:

CORRECT

Web page Reference: 41

Skill:

Reasonable

AACSB:

Critical Thinking

10)

The perception of IT and its reputation within the organization stem from a set of shared beliefs among all stakeholder groups that exist solely at the individual level.

Response:

INCORRECT

Web page Reference: 41

Skill:

Challenging

AACSB:

IT Usage

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