Management of Occupational Health and Safety 6th Edition by Lori Francis Bernadette – Test Bank

Test Bank For 6th Edition by Lori Francis Bernadette for Occupational Health and Safety Management

• ISBN-10 ‏ : ‎ 0176532161
• ISBN-13 ‏ : ‎ 978-0176532161

• Occupational Health and Safety Management 6th Edition by Lori Francis Bernadette – Test Bank

  Chapter 8—Workplace Violence
  MULTIPLE CHOICE
  1. Why was Grant’s regulation established?
  a. to reduce the risk for taxi drivers
  b. to lessen the chance of violence in healthcare
  c. to diminish the threat of violence for gas station attendants
  d. to raise awareness of workplace violence for social workers
  ANS: c
  PTS: 1
  REF: p. 196
  BLM: Remember
  2. Approximately how many workplace homicides take place in Canada annually?
  a! 7
  b! 14
  c! 21
  d! 55
  ANS: b
  PTS: 1
  REF: p. 196
  BLM: Remember
  3. Which province in Canada has the most limited definition of workplace violence and aggression?
  a. Ontario
  b. Quebec
  c. Manitoba
  d. Nova Scotia
  ANS: d
  PTS: 1
  REF: p. 197
  BLM: Remember
  4. What does the term mobbing refer to?
  a. gang violence
  b. violence directed towards young employees
  c. bullying; predominantly used in Europe
  d. harassment
  ANS: c
  PTS: 1
  REF: p. 197
  BLM: Remember
  5. How does incivility differ from bullying?
  a. the physical aspect of bullying
  8-2 COPYRIGHT © 2014 by Nelson Education Ltd.
  b. the intentional nature of incivility
  c. the lack of consequences for bullying
  d. the absence of a pattern of deliberate behavior
  ANS: d
  PTS: 1
  REF: p. 197
  BLM: Higher order
  6. As per the research by Francis and Kelloway, what percentage of Nova Scotia respondents reported
  experiencing physical violence in the workplace?
  a! 9.0%
  b! 12.6%
  c! 21.0%
  d! 43.5%
  ANS: c
  PTS: 1
  REF: p. 198
  BLM: Remember
  7. What common method is utilized to classify workplace violence?
  a. the nature of the workplace involved
  b. the type of aggressive behavior
  c. the correlation between work duties and schedule
  d. the relationship between the assailant and the victim
  ANS: d
  PTS: 1
  REF: p. 199
  BLM: Remember
  8. Form I violence is generally associated with what?
  a. criminal charges
  b. working night shifts
  c. dealing with victims
  d. irate and hostile colleagues
  ANS: a
  PTS: 1
  REF: p. 199
  BLM: Remember
  9. Which factors are considered occupational risk elements for workplace violence?
  a. night shifts, training, inexperience, and access to emergency phones
  b. scheduling, authority, assets, and caring for others
  c. client interactions, perpetrator’s relation to employee, gender, and timing
  d. lack of training, insufficient emergency plans, inadequate supervision, and a diverse workplace